Entourage Consulting is an Equal Opportunity Employer. Entourage provides equal employment opportunities to all applicants and employees in all aspects of employment without regard to race, color, religion, sex, age, national origin, ancestry, nationality, creed, lineage, marital or domestic partnership or civil union status, affectional or sexual orientation, disability, veteran status, liability for military service, or any other characteristic protected under federal, state, or local law.
Entourage is accepting resumes for this role:
Physical Evaluation Board Liaison Office (PEBLO) Assistant
Place of Performance: Japan
Specific Tasks:
- Provides administrative support for the Medical Evaluation Board (MEB) program, Disability Evaluation System (DES), Temporary Disability Retirement Listings (TDRL) and TRICARE Operations Patient Administration service.
- Updates VTA, local tracking log, DES-ITI IAW with regulation and standard procedures.
- Schedules appointments to include medical, Compensation and Pension (C&P) exams as well as local medical evaluation board).
- Assist with the proper assembly of MEB case files, Review-In-Lieu-Of (RILO) and/or TDRL exams); tracks due dates.
- Assists customers with travel arrangements and DTS for Formal Physical Evaluation Board hearing (if required).
- Forwards completed MEB, TDRL packages to required offices per regulatory procedures.
- Dispositions case files IAW military Records Information Management System requirements and procedures.
- Education: High School Degree General Educational Development (GED) equivalency and Medical Terminology.
Entourage is accepting resumes for this role:
Reference Laboratory Administrative Clerk
Place of Performance: Japan
Specific Tasks:
- Performs administrative procedures related to follow-up and tracking of active reference laboratory orders, results and reports in the Government computer systems and records.
- Receives and opens packages for the reference laboratory.
- Registers laboratory specimens in the computer system in preparation for testing by clinical personnel.
- Prepares laboratory results from already-established, standard reports for laboratory officer review and approval.
- Communicates with referring laboratories or providers to solve problems.
- Accessions patients into the laboratory rosters with accession numbers; updates status daily.
- Education: High School Degree General Educational Development (GED) equivalency and Medical Terminology.
Entourage is accepting resumes for this role:
Administrative Assistant
Place of Performance: Japan
Specific Tasks:
- Collects and obtains data from multiple sources; compiles data for review and interpretation.
- Provides technical assistance with computer programs, data collection and compilation, and presentation methods.
- Composes, proofreads, and edits documents. Ensures procedural and grammatical accuracy, conformance with general policy, and factual correctness.
- Initiates coordination packages; follows through completion by suspense date.
- Education: High School Degree General Educational Development (GED) equivalency.
Entourage is accepting resumes for this role:
Medical Readiness Clerk
Place of Performance: Japan
Specific Tasks:
- Utilizes government checklists to in/out process personnel.
- Follows procedures for permanently changing station, or separating/retiring personnel, including out-processing in MRDSS ULTRA.
- Schedules and tracks required medical readiness and deployment training for assigned members to include reservists and Individual Medical Augmentees (IMAs).
- Reviews members’ folder for accuracy and completion ensuring folder contains all applicable items IAW deployment checklist(s).
- Maintains exercise binders IAW local procedures and instructions.
- Uploads/enters data to web-based medical readiness communities of practice.
- Issues personal gear for deployment IAW with local procedures.
- Education: High School Degree General Educational Development (GED) equivalency.
Entourage is accepting resumes for this role:
Medical Mail Clerk
Place of Performance: Japan
Specific Tasks:
- Receives, sorts, and distributes (referred as sort and pitch) incoming correspondence according to office symbols provided (address).
- Research inaccurately addressed correspondences to ensure delivery to proper addressee(s).
- Queries inpatient rosters using government computer systems to properly deliver patient mail to their room.
- Receives daily deliveries.
- Notifies customers of United States Postal Service (USPS) or Courier Service packages in their mailbox; obtained required signatures.
- Reviews outgoing mail to ensure properly marked and labeled for delivery.
- Education: High School Degree General Educational Development (GED) equivalency.
Entourage is accepting resumes for this role:
Release of Information Clerk
Place of Performance: Japan
Specific Tasks:
- Processes release of information requests in accordance policy and directives.
- Maintains logs as required.
- Locates and extracts pertinent information from medical files. Locates materials based upon written request for medical information and reports findings to requestors of information.
- Informs patients and agencies such as insurance companies, social services, and medical activities on policies associated with releasing medical information.
- Uses computer software and printing equipment effectively to prepare/develop required documents.
- Prepares documents/packages for pick-up or mailing in accordance with established standard protocols.
- Education: High School Degree General Educational Development (GED) equivalency and medical terminology.
- Certification: Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA).
Entourage is accepting resumes for this role:
Medical Administration Specialist
Place of Performance: Japan
Specific Tasks:
- Monitors health care delivery plans; market forces, patient and beneficiary demand and other issues impacting MTF capabilities/capacity, access to care compliance and/or quality of care.
- Prepares presentations, project papers, staff and biometric reports and other medical administrative correspondence; delivers to senior MTF management.
- Conducts studies in support of various projects, program, processes, or initiatives covering military health care activities.
- Implements MTF policy and initiatives to improve effectiveness, efficiency, productivity and customer satisfaction and quality improvement efforts.
- Education: A bachelor’s degree in health care administration, business, information management, or a related medical discipline is required.
Entourage is accepting resumes for this role:
Medical Office Clerk
Place of Performance: Japan
Specific Tasks:
- Greets patients/visitors at a clinic front desk; checks in patients for patient encounter.
- Answers main office phone line.
- Schedules medical appointments and determines patient eligibility for services as needed.
- Obtains documentation as requested by healthcare providers.
- Performs other administrative and clerical duties in support of the medical care and operational support.
- Creates appointment schedules and templates in patient appointment computer system.
- Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.
- Education: High School Degree General Educational Development (GED) equivalency and medical terminology
Entourage is accepting resumes for this role:
General Office Clerk
Place of Performance: Japan
Specific Tasks:
- Greets customers/visitors at a front desk, information center or other office setting.
- Answers main office phone line. Directs telephone calls to appropriate section for assistance.
- Enter data from various sources (reports, equipment displays, printouts, forms, etc.) into the appropriate computer system. Print reports at a required interval as directed by staff.
- Files, retrieves, and collates documentation as requested by staff.
- Education: High School Degree General Educational Development (GED) equivalency.
Entourage is accepting resumes for this role:
Medical Appointment Clerk
Place of Performance: Japan
Specific Tasks:
- Schedules medical appointments from phone calls, secured messaging or other methods used for appointment request in accordance with local appointing guidelines. Supports PCM by name processing for appointment and appropriate access to care timeframes during allocation of standard appointment types.
- Maintains appointment schedules using a Government computer system (Composite Health Care Systems (CHCS), AHLTA or MHS GENESIS.
- Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS); validates/updates basic patient demographic information. May be required to register patients not already in computer system, such as newborns.
- Maintains accurate and up-to-date patient schedules and logs. Utilizes the Government computer system tools and standard protocols (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options or cancellation processing.
- Call patients or responds to secure messaging requests as needed to schedule, reschedule, and/or cancel appointments.
- May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations.
- Creates/delivers telephone messages (t-cons) to PCMs and/or clinic nurses using standard protocols and individual clinic guidelines.
- Education: High School Degree General Educational Development (GED) equivalency.
Entourage is accepting resumes for this role:
Medical Office Secretary
Place of Performance: Japan
Specific Tasks:
- Prepares and reviews a wide variety correspondence, reports, minutes, and other documents. Proofreads/edits documents. Ensures procedural and grammatical accuracy, conformance with general policy, and factual correctness. Ensures coordination procedures are followed.
- Establishes and monitors suspense dates and brings to management’s attention any conflicts in schedule.
- Receives telephone calls and greets visitors.
- Maintains calendar, coordinates meeting arrangements, and schedules meetings and/or conferences.
- Establishes, updates, and maintains office records in accordance with established procedures.
- Direction of the government, requests office supplies, printing support, and related materials and or services from other MTF departments.
- May be responsible for the receipt, control, logging, safekeeping, and necessary action on sensitive materials.
- Education: High School Degree General Educational Development (GED) equivalency.
Entourage is accepting resumes for this role:
Registered Nurse – Utilization Management
Place of Performance: Japan
Specific Tasks:
- Supports a comprehensive MTF Utilization Management plan/program as prescribed in the DoD Medical Management Guide and at the direction of the MTF Utilization Management Director.
- Actively and retrospectively reviews medical cases to confirm receipt of appropriate care, monitor for patterns/trends and develop action plan for areas requiring improvement.
- Reports on utilization patterns; briefs provider staff and executive staff.
- Maintains reports on which cases have been denied or received reduced third-party payments and reports provider profiles to the MTF management for corrective action.
- Participates on multi-disciplinary teams to resolve recurring problems in the healthcare delivery process for care within or outside the MTF including referrals.
- Degree: Associates Degree of Nursing.
- Education: Graduate from a college or university accredited by Accreditation Commission for Education in Nursing (ACEN), the Commission on Collegiate Nursing Education (CCNE).
- Experience: Current experience required is three years within the last four years as a registered nurse in utilization management.
- Licensure: Current, full, active, and unrestricted license to practice as a registered nurse.
Entourage is accepting resumes for this role:
Registered Nurse – Surgical Case Reviewer
Place of Performance: Japan
Specific Tasks:
- Provides a clinical review and administrative support for the DoD’s implementation of the American College of Surgeons (ACS) National Surgical Quality.
- Identifies surgical patients for inclusion in the program registry through the application of strict program inclusion/exclusion criterion and randomization protocol.
- Performs chart abstraction to collect pre-operative, operative, and post-operative data components for the program through the effective utilization of the hospital medical record system.
- Attends weekly Morbidity & Mortality conferences to ensure reliable data collection of postoperative occurrences.
- Creates and submits the weekly site accrual report on the website; responds to accrual report alerts.
- Contacts patients and/or families via telephone and/or written communications post-operatively for the purpose of identifying possible occurrences associated with surgical procedures performed at the hospital.
- Degree: Associates Degree of Nursing.
- Education: Graduate from a college or university accredited by Accreditation Commission for Education in Nursing (ACEN), the Commission on Collegiate Nursing Education (CCNE).
- Experience: Current experience required is three years within the last four years as a registered nurse with knowledge of and training in operating room or perioperative nursing.
- Licensure: Current, full, active, and unrestricted license to practice as a registered nurse.
Entourage is accepting resumes for this role:
Registered Nurse – Referral Management Center
Place of Performance: Japan
Specific Tasks:
- Conduct reviews for medical necessity, preauthorization, medical appeals, collection and recovery from insurance carriers, and right of first refusal activities.
- Monitors specialty care referrals for appropriateness, covered benefit, and authorized hospital procedures and Access to Care standards for 90% of all referrals.
- Orients and instructs other Referral Management Center (RMC) staff.
- Assists in locating specialty providers in routine or STAT situations.
- Coordinates with SGH for all active, reserve and guard referrals not covered under the TRICARE benefit for approval.
- Reviews and enters first right of refusal referrals into CHCS and database within one (1) business day of the date of the referral for proper processing in attempts to recapture workload from the network to the MTF.
- Ensures summaries for all specialty referrals scheduled within the MTF are closed out in the referral database and given to the requesting provider within 72 hours.
- Processes the TRICARE Regional Office reconciliation report daily, identifies all open referrals and ensures resubmission. Ensures all referrals are reviewed and dispositioned in the appropriate manner (both electronically and manually).
- Prepares and submits monthly reports from encounter forms and ad hoc reports.
- Participates in in-services and continuing education programs. Briefs applicable data/slides to provider staff, executive staff, newcomers, as appropriate.
- Degree: Associates Degree of Nursing.
- Education: Graduate from a college or university accredited by Accreditation Commission for Education in Nursing (ACEN), the Commission on Collegiate Nursing Education (CCNE).
- Experience: Current experience required is three years within the last four years as a registered nurse.
- Licensure: Current, full, active, and unrestricted license to practice as a registered nurse.
Entourage is accepting resumes for this role:
Registered Nurse - Medical Evaluation Board Liaison
Place of Performance: Japan
Specific Tasks:
- Plans and completes necessary MEB process activities from the time of notification of the need to evaluate an active-duty member’s fitness for duty until a disposition is made by the Secretary of the Service.
- Track treatment of patients with pending MEBs to ascertain all clinical information is available to the primary care manager. These clinical documents will be reviewed for completeness and accuracy.
- Works closely with the Beneficiary Service Representative (i.e. Physical Evaluation Board Liaison Officer - PEBLO) and the Medical Evaluation Board Clerk to facilitate expeditious processing of active MEBs.
- Schedules follow-up appointments, ancillary services, and meetings as necessary.
- Actively coordinates treatment plans with private and federal sector health care providers; interfacing with the patient, commander and MTF staff.
- Attends Deployment Availability Working Group (DAWG), local MEB meetings and other meetings necessary to job function.
- Degree: Associates Degree of Nursing.
- Education: Graduate from a college or university accredited by Accreditation Commission for Education in Nursing (ACEN), the Commission on Collegiate Nursing Education (CCNE).
- Experience: Current experience required is three years within the last four years as a registered nurse.
- Licensure: Current, full, active, and unrestricted license to practice as a registered nurse.