Entourage Consulting is an Equal Opportunity Employer. Entourage provides equal employment opportunities to all applicants and employees in all aspects of employment without regard to race, color, religion, sex, age, national origin, ancestry, nationality, creed, lineage, marital or domestic partnership or civil union status, affectional or sexual orientation, disability, veteran status, liability for military service, or any other characteristic protected under federal, state, or local law.
Medical Support Assistant
Place of Performance: Bethesda, Maryland
General Description:
Medical Support Assistant shall deliver administrative support to admissions, inpatient/outpatient care areas, and other patient support service areas within the Clinical Center.
Specific Tasks:
- Customer Service: Position requires direct contact in-person and by phone with patients, physicians, nurses, and other staff and visitors. You shall be the liaison between the patient and the clinical staff to resolve situations. Maintain a consistent high level of customer service and convey understanding, responsiveness, care, and compassion.
- Patient appointment Activities: Processes patient upon presenting for appointment in accordance with department guidelines. Notifies appropriate care provider of patient arrival. Monitors wait time and intervenes appropriately.
- Reception Activities: Open reception area for workdays; receive direct telephone calls following department guidelines; provide reception; plan for interpreter services and transport services; close reception area. Apply an accurate patient identification wristband to all patients. Respond to medical emergencies in accordance with department guidelines.
- Teamwork: Demonstrates understanding of program mission and completes work to support team goals. Assists other team members in completing assignments, as necessary or as requested, and fills in where and when needed.
- Equipment, Material and Supply Support Activities: Request and stock appropriate medical/pharmaceutical supplies and forms; request and stock office supplies and forms and acquire meals and snacks for patients.
- Scheduling Activities: Schedules and cancels patient appointments in the Clinical Centers and internal department computerized appointment scheduling systems, following procedures set forth in department’s guidelines. Prepares daily schedule for providers.
- Admissions Activities: Performs registration and admission activities, updates patient demographic information in the electronic medical record system, arrange patient transport (taxi and ambulance).
- Patient Travel Voucher Activities: Creates patient travel vouchers for air/train travel and travel reimbursement, processes patient travel invoices, and scans documents.
- Clinical Support Activities: Order X-rays as requested, perform monthly safety inspections; maintain patient confidentiality at all times. Assist in preparing patients for consults as appropriate.
- Statistics, Reporting and Other Administrative Activities: Log in consults using department identified tracking programs. Enter data, produce, and/or distribute various reports; document topics discussed in meetings and orientation; collect and enter patient wait and processing time statistics; issue keys and control key inventory as required.
- A minimum of high school diploma or GED is required.
- Shall be knowledgeable in the operation of office equipment (computers, copiers, fax machines, labelers) to scan, file and/or store both electronic and paper documents for future reference.
- Proficient in Microsoft applications (Word, Excel).
Cardiothoracic Surgeon (On-site and On-call)
Place of Performance: San Juan, Puerto Rico
General Description:
Cardiothoracic Surgeon (On-site) deliver onsite Open-Heart Surgery-Cardiothoracic Surgery services, which shall include, but not be limited to, initial patient evaluation at inpatient, outpatient, and Emergency Department (ED) settings, and surgical procedures in Operating Room and post-operative care settings, including tasks related to Cardiothoracic Surgery Consult (operation not recommended), Permanent Pacemaker Implant (in emergency cases), Pacemaker Lead Extraction (back up), Pericardial Window and/or Pericardiectomy Procedures, back-up for Interventional Cardiology and structural cardiovascular procedures cases in accordance with the terms and conditions
Cardiothoracic Surgeon (On-call) must be available on-call during all hours when the facility clinic is closed, including evenings, weekends, and holidays. Must be available at all times for phone consultations with VA residents and physicians, and available onsite as needed, for emergency consultations, procedures or as back up for cardiac laboratory procedures.
Specific Tasks:
- Responsible for patient evaluation at outpatient and inpatient setting, surgical procedures and back up for Cath Lab procedures.
- Provide comprehensive clinical Cardiothoracic Surgery services, including but not limited to the following: VATs, Lobectomy's, thoracotomy, diaphragm plication, chest wall hernia repair, decortication, pleurectomy, chest tube management w/tPA. along with other complex Cardiothoracic surgery procedures.
- Shall be present on time scheduled clinic start times as documented.
- Communication of Test Results: Mechanisms must be in place to provide notification of test results for patients receiving care in accordance with VHA Directive 1088, Communicating Test Results to Providers and Patients.
- Follow all established medication policies and procedures. No sample medications shall be provided to patients.
- Provide discharge education and follow up instructions that are coordinated with the next care setting for all emergency department patients.
- Attend discussion of cases during Cardiac Board and biweekly Surgical Mortality and Morbidity (M&M) meetings as required for cardiothoracic cases.
- Participation with Professional Practice Review of Providers System (PROPS) Program at VISN level and compliance with Mandatory trainings as required by the Facility.
- Participate in continuous quality improvement activities and meetings with committee participation as required by the facility Chief of Service, Chief of Staff, or designee.
- Complete the appropriate QM/PI documentation pertaining to all procedures, complications, and outcome of examinations.
- Follow all established patient safety and infection control standards of care.
- Must have a minimum of four (4) years of continuous work experience within the last five (5) years.
- Current license to practice medicine in any State, Territory, or Commonwealth of the United States or the District of Columbia.
- Board Certification. Board Certified /Board Eligible by the American Board of Thoracic Surgery.
- Basic Life Support (BLS) certification.
- Advanced Cardiac Life Support (ACLS) certification.
- Evidence of Medical Liability Insurance.
- DEA certification.
Athletic Trainer
Strength and Conditioning Specialist
Massage Therapist
Place of Performance: Montgomery, AL
General Description:
Optimizing Human Weapon System Services is designed to meet the unique physical needs of the rated fighter aircrew. Conditioning is accomplished through a comprehensive, coordinated, multidisciplinary “pre-habilitative” physical training program with focused strength and conditioning, physical therapy, massage therapy, and athletic training.
Work schedule and hours – Services shall be provided based on a 30 hours per week schedule. Operation hours Tuesday – Friday during the periods of 0800 – 1200 hrs and 1300 – 1630 hrs. During night-flying weeks, hours of operation shall be 1200 – 1600 hrs and 1700 – 2030 hrs. Flex hours may be requested up to one weekend per month during drill weekends. Weekend hours will be 0800 – 1200 hrs, or 1200 – 1600 hrs on Saturday and Sunday.
Specific Tasks:
- Evaluate and provide services to all pilots who request the services each month.
- Each patient shall receive an initial assessment within one week after services are requested.
- Provide a monthly status report which shall include: Patient progress IAW Individual Training Plan (ITP), Modifications or suspensions and Get Well Date identified.
- Provide all forms of primary injury (acute and/or duty- limiting) prevention services; to include: physical capacity as well as new member assessments.
- Provide each patient with a feedback form prior to end of appointment for completion for each appointment for first 3 months of the period of performance.
- Provide overall program progress report, in addition to the ITP reporting.
- Must be a current Licensed Athletic Trainer by the OATA.
- Current Athletic Trainer (AT) Certification from the National Athletic Trainers’ Association (NATA).
- Hold a degree from an NATA accredited institution specifically for “Athletic Trainer.”
- Must have experience working with professional and/or collegiate athletes. A minimum of four (4) years of experience working with professional and/or collegiate athletes is desired.
- Current certification in basic Cardiopulmonary Resuscitation (CPR) to include Automated External Defibrillator (AED) training is desired.
- Should possess a Bachelor’s Degree (Master’s preferred) in an accredited exercise science, health science, or physical education-related discipline.
- A minimum of four (4) years of experience working as a Strength and Conditioning Specialist is desired.
- Shall possess and maintain current certification by the National Strength and Conditioning Association (NSCA) as a Certified Strength and Conditioning Specialist (CSCS) or possess a CrossFit Level 2 or greater certification.
- Current certification in basic Cardiopulmonary Resuscitation (CPR) to include Automated External Defibrillator (AED) training is desired.
- Creditable specialized experience includes: developing long and short- range planning and coordination of sport/mission specific performance programs resulting in attributable results with elite athletes (e.g., Division I collegiate, Olympic, professional level athletes or SOF- specific tactical professionals.
- Must be able to lift and manipulate loads and plates up to 55 pounds each.
- Current Licensed Massage therapist.
- A minimum of four (4) years of experience in deep tissue massage is desired.
Catholic Religious Education Coordinator
Place of Performance: Patrick SFB, FL
General Description:
Provide services as resource person, advisor, for the PSFB Catholic community.
Specific Tasks:
- Comply with all Chapel Air Force Instructions and Chapel Operating Instructions, specifically but not limited to facility usage, resource protection, fire protection, funds utilization, and safety.
- Organize religious education monthly classes, and sacramental preparation classes, recruit and train sufficient volunteer teachers, substitutes, and other necessary staff. If unable to recruit volunteers, you will be responsible for conducting classes/lessons as required by the Catholic Church. Monitor catechists to ensure they register, complete the course, and become certified per AMS policies utilizing the AMS Catechist Manual as a reference guide. Provide orientation for new volunteer staff members in facilities, funding, religious education policies, and available resources. CREC will ensure all volunteers and additional staff complete all in-processing procedures required by the Chapel Staff. Hold quarterly planning meetings with the CRE committee. Contingencies must be in place to execute these planning meetings through video/teleconferencing software.
- Organize at least two volunteer teacher-training events each year, one in the fall and one in the spring.
- Coordinate the annual Sunday School Christmas program when such a program is deemed necessary or desirable by the Catholic Chapel Community.
- Schedule and organize the Catholic VBS in consultation with the Catholic Priest. Recruit volunteer teachers and staff and order the appropriate materials with CTOF when such a program is deemed necessary by the Catholic Chapel Community.
- Visit each class. If CRE classes are done virtually because of chapel closure or to accommodate those who cannot attend in person, a weekly visit on a virtual CRE platform (Zoom, GoToMeeting, etc.) will still be required.
- Maintain continuity and Community Group records. Desk, computers, and basic administrative supplies are provided by the chapel. Attend all regular meetings of the Catholic Pastoral Advisory Council and Catholic Pastoral Staff. Submit all pertinent data from special events/programs and submit to the faith group chaplain for after-action reports as required. To include a roster of volunteer Sunday school staff, monthly enrollment and attendance for all programs, and any additional information required by the Chapel Staff.
- Maintain the Catholic RE office and storeroom in a clean, orderly, and safe manner. Using appropriate funding, maintain stock of expendable supplies and procure supplies as needed for the CRE program. Submit funds request as required for support of the CRE program to the Catholic Chaplain and monitor the handling of all funds received in the CRE program to ensure compliance with applicable directives.
- Generate all publicity for the RE program: RE announcements, flyers, bulletin inserts, events guide, and calendar. Must obtain approval from the Delta Chaplain before distributing. Produce a quarterly CRE newsletter, bulletin, or other document (physically and electronically) detailing current curriculum offerings, learning objectives and upcoming events.
- Plan, coordinate, and execute an annual event to honor and recognize the volunteer staff to include Catechetical Sunday, and or an end of the year event using Chapel Tithes and Offering Funds (CTOF).
- In consultation with the Catholic Priest, develop and submit an annual calendar of events, an estimated appropriated funds (APF) budget, and an annual religious education curriculum timeline to the Delta Chaplain as determined by local instructions and procedures. Ensure that respective coordination occurs to include completing all appropriate facility and budget authorization forms prior to event or activity to prevent schedule conflicts. Any deliverables will be coordinated with the Chapel Staff overseeing the event or activity.
- Shall be a practicing Roman Catholic and present a letter of good standing from their local Catholic Priest.
- Shall have basic working skills with Computer programs: Microsoft Word, Excel, and Power Point.
- Shall be able to speak English fluently.
- Possess a bachelor’s degree in education or related field or equivalent experience. A bachelor’s degree in religious studies or theology is preferable.
- Must be an approved Catechist with the Archdiocese for the Military Services (AMS).
- Shall possess demonstrable experience and familiarity with Catholic liturgical norms, religious education standards, and the rites and practices articulated in the documents of the Second Vatican Council and subsequent directives issued by the United States Conference of Catholic Bishops.
- At least two (2) years of experience including (but not limited to) administration, program coordination, education, bible studies, volunteer work.
- Working knowledge and application of financial budgets, the military Chapel Tithes and Offering Fund (CTOF) system, and government appropriated funding and request required items/materials.
Entourage is accepting resumes for this role:
Medical Logistics Supply Specialist
Place of Performance: Japan
Specific Tasks:
- Processes customer orders, stock, and re-supply medical logistics items.
- Removes outdated or expired items from shelves.
- Performs inventory and documentation of supply stock utilizing a government computer system.
- Adjusts stock levels as directed and manages excess processes and credit returns program.
- Performs quality control on transaction records and files documents appropriately.
- Research quality assurance messages for products/recalls with affected work centers.
- Performs research on troubled orders, aged due-ins, and finds alternatives solutions while keeping customers informed of progress.
- Issues, exchanges, fills, resupplies medical first aid kits.
- Provide forward logistics support to warehouse personnel as needed.
- Education: Associates degree in management, accounting or healthcare administration or prior military basic medical materiel course is required.
Entourage is accepting resumes for this role:
Medical Equipment Management Office Specialist
Place of Performance: Japan
Specific Tasks:
- Research requisition status documentation and provide quality control of assigned equipment and new furniture being purchased or serviced.
- Assists with and performs research to determine best equipment sourcing options.
- Tracks progress of funded equipment or furniture acquisitions and provides updates to customers.
- Coordinates with warehouse and maintenance personnel when equipment or furniture items are received, inspected, shipped, stored, issued or turned-in for salvage to ensure proper receipts are processed.
- Processes turn-ins via Electronic Turn-In Document (ETID); assists with turn-ins to Defense Reutilization and Marketing Office (DRMO).
- Performs equipment inventories and tracking using a Radio Frequency Identification (RFID) system or equivalent methods as necessary of all in-use medical equipment for each assigned or detached organizational account.
- Education: Associates degree in management, accounting or healthcare administration or prior military basic medical materiel course is required.
Entourage is accepting resumes for this role:
Public Health Technician
Place of Performance: Japan
Specific Tasks:
- Performs epidemiological investigations, patient interviews, and health education/control measures. Monitors rabies control program. Assists with investigations of disease outbreaks. Collects and compiles epidemiological data.
- Conducts food inspections IAW the regulatory requirements. Collects and ships food for laboratory analysis. Evaluates and completes inspection records.
- Conducts sanitation evaluations. Determines compliance with sanitary standards and reports discrepancies.
- Assists with evaluating risk of vectorborne disease transmission. Collects and identifies vector species. Educates forces and base populations on prevention and control of vector-borne diseases.
- Performs occupational health assessment and/or occupational illness investigations; conducts duty location surveys to identify health concerns; recommends corrective actions with program training and tracking of members.
- Performs Preventive Health Assessments (PHA). Reviews fitness assessment surveys, retrieves required information from patient medical record reviews and/or schedules patient visit to obtain required information. Determines if patients need to be examined by a credentialed provider.
- Education: An Associate Degree in nursing or other related educational program such as allied, community health, or public health OR prior military training.
Entourage is accepting resumes for this role:
Occupational Health and Safety Technician
Place of Performance: Japan
General Description:
Includes, but not limited to: Bioenvironmental Engineering Technician, Industrial Hygiene Technician.
Specific Tasks:
- Performs workplace industrial hygiene surveys assessing all occupational, environmental, and radiological health hazards. Provide technical data and completed forms/documentation to staff for inclusion into occupational/environmental/radiological health program files.
- Inspects, tests, and evaluates workplace environments, equipment, and practices to ensure they follow all applicable standards and government regulations in accordance with AF requirements. Includes sample collection and survey measurements of potential hazards and engineering controls.
- Recommends health hazard controls to mitigate hazardous and potentially hazardous conditions or equipment.
- Assists staff in monitoring environmental conditions on the installation to include the collection of water samples for compliance with the Safe Drinking Water Act, swimming pool and bathing area water quality evaluations and program compliance, and occupational and environmental health site assessment sampling.
- Investigates occupational illnesses and injuries to identify why they happened and how they might be prevented in the future.
- Performs evaluations for compliance with fetal protection requirements.
- Reviews hazardous materials requests, plans, work orders, contracts, and specifications for compliance with environmental and occupational health directives.
- Serves as a member on committees for occupational health, and environmental protection matters.
- Education: Minimum of an Associate’s Degree in one of the following disciplines:Occupational Health/Safety, Core Science or Engineering Technology.
Entourage is accepting resumes for this role:
Respiratory Fit Testing Technician
Place of Performance: Japan
Specific Tasks:
- Supports the Bioenvironmental Engineering Respiratory Protection Program (RPP) and occupational health compliance programs to comply with Occupational Safety and Health Administration (OSHA) and DoD Occupational Safety and Health (AFOSH) Standards.
- Perform initial and annual fit testing following fit testing procedures for the Quantitative Fit Test (QNFT) in accordance service-specific regulatory standards.
- Collects, enters, and maintains all data into a database specified by the requesting location. The contractor shall complete all military forms required as part of the RPP. When applicable, contractor will utilize the Defense Occupational and Environmental Health Readiness System (DOEHRS) for reporting.
- Provide assistance to the Administrator in supporting respirator problems. Such problems may include poor fitting or improper fitting respirators.
- Prepares the RPP Fit Testing report showing overall number of personnel enrolled, current, due within 30 days, due with 60 days, and overdue for fit testing.
- Assists with preparation for facility inspections as needed.
- Education: Associate of Arts & Science degree with occupational health implications is required.
Entourage is accepting resumes for this role:
Biomedical Equipment Technician (BMET)
Place of Performance: Japan
Specific Tasks:
- Test and calibrate components using manufacturers' manuals and troubleshooting techniques, hand tools, power tools and measuring devices.
- Keep records of maintenance, repair, and required updates of equipment.
- Inspect and test malfunctioning medical and related equipment following manufacturers' specifications, using test and analysis instruments.
- Disassemble malfunctioning equipment and remove, repair, and replace defective parts such as motors, transformers, and circuit boards.
- Perform preventive maintenance or service such as cleaning, lubricating, and adjusting equipment in accordance with OEM specifications.
- Test, evaluate, and classify excess or in-use medical equipment and determine serviceability, condition, and disposition in accordance with regulations.
- Education: An associate degree in biomedical equipment technology or engineering required.
Entourage is accepting resumes for this role:
Medical Logistics Supply Technician
Place of Performance: Japan
Specific Tasks:
- Provide forward logistics support in the warehouse.
- Delivery of supplies, equipment, or furniture to customer within the medical treatment facility, to include outlying buildings attached to the organization.
- Coordinate scheduling and transportation requests for the turn-in of unserviceable medical equipment, supplies, and furniture per Defense Reutilization and Marketing Office (DRMO) policy and local procedures.
- Assist with medical group vehicle maintenance scheduling, fuel requirements, daily/monthly vehicle inspections, and general inside/outside vehicle cleanliness to include washing and vacuum.
- Education: High School diploma or General Educational Development (GED) equivalency.
Entourage is accepting resumes for this role:
Operating Room Scheduler
Place of Performance: Japan
Specific Tasks:
- Receives surgical requests; validates submitted information; schedules surgery in and completes request.
- Enters data in S3, or other computer scheduling system without errors (i.e., typographical, spelling, or missing fields).
- Notifies OR Operations Officer/service team chief if special equipment, machines, grafts are requested.
- Develops Daily Schedules, Advanced Schedules, and Templates; prints next day’s preliminary schedule by 0800 for review and approval by OR Operations Officer.
- Tracks and releases OR block time 7 calendar days prior to OR date.
- Maintains accurate and complete documentation of schedule-related OR activity which includes tracking and reporting to element chief/OR designee.
- Imports data into the Essentris.
- Reviews procedural lists and codes and confers with coders to maintain currency. Updates lists at least on a quarterly basis.
- Education: High School diploma or General Educational Development (GED) Basic medical terminology required.
Entourage is accepting resumes for this role:
Medical Billing Clerk
Place of Performance: Japan
Specific Tasks:
- Serves as a medical billing clerk for the Uniform Business Office (UBO) programs: Third Party Collections (TPC), Medical Services Account (MSA), and Medical Affirmative Claims (MAC).
- Initiates and processes claims for first or third-party payers on behalf of beneficiaries treated in MTFs IAW Third Party Collections, Medical Service Account and Medical Affirmative Claims IAW DoD 6010.15-M, Military Treatment Facility (MTF) Uniformed Business Office (UBO) Manual. .
- Educate beneficiaries and MTF staff about the various billing and collection programs and processes to include the requirement of a DD Form 2569, Third Party Collections – Record of Other Health Insurance, and the required complete of an Injury Log.
- Prepares and mails or transmit claims to third party payers using the UB-92, the HCFA 1500, Health Insurance Claim Form, or other form required. Claims may also be processed electronically when available to the Government.
- Conducts follow-up claim inquiries until payment received and/or case is closed.
- Education: High School diploma or General Educational Development (GED) equivalency. Basic medical terminology required.
- Certification: At least two years relevant experience or specialized Registered Health Information Technician (RHIT) or Registered Health Information Administrator certification required.
Entourage is accepting resumes for this role:
Referral Clerk
Place of Performance: Japan
Specific Tasks:
- Reviews referrals for administrative completeness and research covered benefits prior to processing.
- Determines patient eligibility for services and arranges and schedules medical appointments for referred care.
- Provides general instructions to patients and MTF personnel regarding the referral procedures.
- Ensures referral results are returned to the referring provide and to the medical record within required timelines. Assists with follow up, written or verbal, as necessary.
- Utilizes the referral tracking data collection tool. Calculates metrics, and compiles monthly reports, as directed by the MTF.
- Education: High school diploma or General Educational Development (GED) equivalency.
Entourage is accepting resumes for this role:
Certified Tumor Registrar
Place of Performance: Japan
Specific Tasks:
- Performs administrative procedures related to follow-up and tracking of active cases and new cases in the Automated Central Tumor Registry (ACTUR) database.
- Maintains Follow up Rates 90% for all cases within the last 5 years and > 80% for all cases since reference date.
- Prepares and mails patient correspondence, questionnaire IAW local policy and procedures with compliance with HIPAA and privacy act requirements.
- Obtains pathology reports and cytology reports from civilian and military pathology services, reviews them to verify malignancy utilizing appropriate tumor registry standards and directives. Report to the Certified Tumor Registrar for appropriate processing.
- Accessions patients into the registry (issues accession numbers and updates files.
- Completes abstracts within 6 months of date of diagnosis.
- Serves as recorder for the periodic Cancer Conference and quarterly Cancer Committee.
- Education: As required to meet requirements for eligibility routes to be certified by the National Cancer Registrars’ Association.
- Certification: National Cancer Registrars’ Association as a Certified Tumor Registrar is