Welcome Center Clerk

Welcome Center Clerk
Place of Performance: Hurlburt Field, FL

General Description:

Provide members with the following services: scheduled for installation in-processing appointments, file Permanent Change of Station (PCS travel vouchers, correct military pay entitlements such as Basic Allowance for Housing (BAH and ensures mandatory installation enrollment of member in the payroll system.

Specific Tasks:

• Schedule all inbound appointments in SharePoint according to the information provided by squadron sponsors within 2 duty days of date arrive station. 1^st Special Operations Force Support Squadron (1 SOFSS) will provide the base gains roster. You shall ensure names and contact information of all inbounds and sponsors are included in the tracking database.
• Give sponsors a finance questionnaire packet when appointments are scheduled. Shall insure vouchers are filed with finance within 5 duty days of date of arrival on station.
• Give the member a base in processing checklist and schedule all base appointments around their house hunting dates, upon arrival. You shall ensure the member fill out a base locator card as required. You shall reschedule appointments if the member misses an appointment or cannot attend a scheduled appointment. You shall provide continuous information and assistance to relocating personnel and their family. You shall track members to ensure all installation in-processing appointment are completed within 45 days of Date Arrive on Station.
• Assist with reissuing the documents if the member attends their Hurlburt Welcome Center (HWC) appointment and do not have the finance questionnaire packet on hand.
• Reach out to squadron sponsors and first sergeants to request an MFR stating why the member cannot make the 45-day appointment per wing policy.
• Input all base in processing dates into SharePoint after the last appointment of the day. Scan the base locator card and a copy of the orders to the share drive WELCOME CENTER (INTRO) folder.
• Collect copies of feedback forms from Resilience Center representative for input in monthly reports.

Qualifications:

• Personnel will have a minimum of a secret clearance at the start of performance and maintain current secret clearance during the contract period without a break in clearance.