General Clerk

General Clerk
Place of Performance: Fort Eisenhower, GA

General Description:

General Clerk shall provide administrative support for the Family Advocacy Program (FAP) which is a community-based prevention program designed to prevent child and domestic maltreatment. The primary goal of the FAP is to provide an organized educational approach that addresses the dynamics of family violence and its attendant problems. Objectives are accomplished by developing and providing prevention education programs, classes, workshops, and activities for Service Members and Family members.

Specific Tasks:

• Operation of all computer programs. Design, coordinate, and collect specified risk factor data from participating agencies no later than the 10^th working day of each new month.
• Validates risk factor data for accuracy, completeness and submits to the appropriate authority at the MACOM level NLT the 5^th working day of each month.
• Establishes and maintains files according to the Army Record Information Management System, (ARIMS) containing the collected data, the computer-generated results (by units), copies of all Risk Reduction related actions, and Client Tracking System.
• Handles routine telephone calls and gives out general information such as office location, class times, and office hours and takes messages as appropriate.
• Issues films and other training materials from FAP resource library to clients.
• Updates list of installation commanders, on a quarterly basis.
• Creates and inputs data into database for tracking FAP trainings and command
• Collects and analyzes staff data collected in FAP needs assessment monthly.
• Prepares graphics to support collected data.
• Prepare weekly schedule of time/attendance, FAP Intake, and Home visits.
• Greet customers. Assess needs. If necessary, ensure that customer completes pertinent documents and notify appropriate staff.
• Must be highly proficient with Microsoft Office (2010 or newer PowerPoint, Word, Excel.Publisher, etc.). Must have basic computer troubleshooting skills. Must be able to adapt to changing technological tools. Must have basic experience with video conferencing Duties will include, but are not limited to administration, clerical, typing, filing,and computer assistance.
• Schedule briefings and meetings. Prepare agendas, records and prepare minutes.Handles registration for classes/trainings. Keeps track of FAP sessions and maintains a log of registration which is provided weekly for tracking.
• Maintain record of simple contacts, compile, and enter into the Army Family Web Portal.Provides monthly program reports on sessions and attendance based on registrations.
• Assist in obtaining quotes for purchases for FAP item and assist Government Purchase Card Holder with maintaining packing slips and invoices from receipt of items
• Assists FAP with assimilation of briefing material and scheduling of command briefings.
• Collect data on daily basis in each of the service areas. Data collected will include type of service provided, demographics on user population(e.g., name, rank service number, status, family size, age, and length of military service). Class evaluation will be done for a random 50% of the classes each fiscal year to monitor effectiveness and results.
• Supply data needed for specific program updates in the AFWP tracking System and the ACS Management Report. Data input is required by the 5^th of every month.

Qualifications:

• A minimum of one year experience in working with a military or civilian social service agency or experience as a military Family Member.
• A minimum of two years documented experience with Microsoft Word, Power Point, and Excel.
• Possess basic computer skills to be able to enter and retrieve data from management systems.
• Proficiency in oral and written communication skills.
• A valid unrestricted motor vehicle license.
• Ability to perform all duties as assigned.
• Ability to complete training as required by installation, program regulations and policies.