Data Entry Clerk

Data Entry Clerk
Place of Performance: Barksdale AFB, LA

General Description:

Transition Assistant (TA) Data Entry Clerk shall provide data entry services for the Barksdale AFB Military and Family Readiness Center (M&FRC).

Specific Tasks:

• Create and update TAP related workshops in database system (AFFIRST) and update attendance after conclusion of Pre-Separation Briefing, Transition Assistance Workshop, Veterans’ Benefits Briefings, Capstone, and two-day GPS Tracks.
• Update client checklist on DD Form 2648 inmilConnect after completion of the Pre-Separation Briefing.
• Update client checklist on DD Form 2648 inmilConnect after completion of the five day Transition Workshop.
• Maintain accountability statistics for the Transition Assistance Program in AFFIRST.
• Provide daily sign-up sheets for Transition Assistance Program workshops/classes.
• Shall maintain work area in a neat and orderly manner and compliance with privacy act information.
• Shall contact all workshop/seminar participants via email and/or telephone prior to class start date to confirm
• Update client information in vMPF and track a visit in AFFIRST upon completion.
• Assist Military and Family Readiness Center staff with front desk duties and responsibilities to include phone operations and scheduling. Will be scheduled in rotation on monthly staff calendar.
• Schedule and communicate with customers for TAP related classes / workshops via telephone and/or email.
• Assist TAP manager with issuing and collecting government laptops to customers for classroom instructional
• Assist TAP manager with setting up classroom for scheduled TAP related workshops / classes.
• Track all informal customer visits and telephone calls in AFFIRST daily.

Qualifications:

• Must have a minimum of at least six months of data entry experience.
• Must be familiar with internet data bases.
• Must be familiar with using a personal computer and proficient with Microsoft computer software applications.
• Must have the ability to work effectively with diverse groups.
• Shall have knowledge of various office automation software programs, tools, and techniques to support program and produce a variety of documents, such as emails, reports, spreadsheets, databases, and graphs.
• Must be skilled in typing and working with a variety of office equipment. Ability to locate, assemble and compose information for routine reports, inquiries, and non-technical correspondence is required.
• Shall communicate effectively, both orally and in writing, using tact and courtesy. Must be able to read, write, speak, and understand English.
• Shall have the ability to plan, organize work and meet deadlines.
• Should have a basic understanding of military protocol, support group organizations, understanding of family systems in a military setting.