Job Archives
Entourage is accepting resumes for this role:
Medical Administration Specialist
Place of Performance: Japan
Specific Tasks:
- Monitors health care delivery plans; market forces, patient and beneficiary demand and other issues impacting MTF capabilities/capacity, access to care compliance and/or quality of care.
- Prepares presentations, project papers, staff and biometric reports and other medical administrative correspondence; delivers to senior MTF management.
- Conducts studies in support of various projects, program, processes, or initiatives covering military health care activities.
- Implements MTF policy and initiatives to improve effectiveness, efficiency, productivity and customer satisfaction and quality improvement efforts.
- Education: A bachelor’s degree in health care administration, business, information management, or a related medical discipline is required.
Entourage is accepting resumes for this role:
Medical Office Clerk
Place of Performance: Japan
Specific Tasks:
- Greets patients/visitors at a clinic front desk; checks in patients for patient encounter.
- Answers main office phone line.
- Schedules medical appointments and determines patient eligibility for services as needed.
- Obtains documentation as requested by healthcare providers.
- Performs other administrative and clerical duties in support of the medical care and operational support.
- Creates appointment schedules and templates in patient appointment computer system.
- Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.
- Education: High School Degree General Educational Development (GED) equivalency and medical terminology
Entourage is accepting resumes for this role:
General Office Clerk
Place of Performance: Japan
Specific Tasks:
- Greets customers/visitors at a front desk, information center or other office setting.
- Answers main office phone line. Directs telephone calls to appropriate section for assistance.
- Enter data from various sources (reports, equipment displays, printouts, forms, etc.) into the appropriate computer system. Print reports at a required interval as directed by staff.
- Files, retrieves, and collates documentation as requested by staff.
- Education: High School Degree General Educational Development (GED) equivalency.
Entourage is accepting resumes for this role:
Medical Appointment Clerk
Place of Performance: Japan
Specific Tasks:
- Schedules medical appointments from phone calls, secured messaging or other methods used for appointment request in accordance with local appointing guidelines. Supports PCM by name processing for appointment and appropriate access to care timeframes during allocation of standard appointment types.
- Maintains appointment schedules using a Government computer system (Composite Health Care Systems (CHCS), AHLTA or MHS GENESIS.
- Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS); validates/updates basic patient demographic information. May be required to register patients not already in computer system, such as newborns.
- Maintains accurate and up-to-date patient schedules and logs. Utilizes the Government computer system tools and standard protocols (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options or cancellation processing.
- Call patients or responds to secure messaging requests as needed to schedule, reschedule, and/or cancel appointments.
- May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations.
- Creates/delivers telephone messages (t-cons) to PCMs and/or clinic nurses using standard protocols and individual clinic guidelines.
- Education: High School Degree General Educational Development (GED) equivalency.
Entourage is accepting resumes for this role:
Medical Office Secretary
Place of Performance: Japan
Specific Tasks:
- Prepares and reviews a wide variety correspondence, reports, minutes, and other documents. Proofreads/edits documents. Ensures procedural and grammatical accuracy, conformance with general policy, and factual correctness. Ensures coordination procedures are followed.
- Establishes and monitors suspense dates and brings to management’s attention any conflicts in schedule.
- Receives telephone calls and greets visitors.
- Maintains calendar, coordinates meeting arrangements, and schedules meetings and/or conferences.
- Establishes, updates, and maintains office records in accordance with established procedures.
- Direction of the government, requests office supplies, printing support, and related materials and or services from other MTF departments.
- May be responsible for the receipt, control, logging, safekeeping, and necessary action on sensitive materials.
- Education: High School Degree General Educational Development (GED) equivalency.
Entourage is accepting resumes for this role:
Registered Nurse – Utilization Management
Place of Performance: Japan
Specific Tasks:
- Supports a comprehensive MTF Utilization Management plan/program as prescribed in the DoD Medical Management Guide and at the direction of the MTF Utilization Management Director.
- Actively and retrospectively reviews medical cases to confirm receipt of appropriate care, monitor for patterns/trends and develop action plan for areas requiring improvement.
- Reports on utilization patterns; briefs provider staff and executive staff.
- Maintains reports on which cases have been denied or received reduced third-party payments and reports provider profiles to the MTF management for corrective action.
- Participates on multi-disciplinary teams to resolve recurring problems in the healthcare delivery process for care within or outside the MTF including referrals.
- Degree: Associates Degree of Nursing.
- Education: Graduate from a college or university accredited by Accreditation Commission for Education in Nursing (ACEN), the Commission on Collegiate Nursing Education (CCNE).
- Experience: Current experience required is three years within the last four years as a registered nurse in utilization management.
- Licensure: Current, full, active, and unrestricted license to practice as a registered nurse.
Entourage is accepting resumes for this role:
Registered Nurse – Surgical Case Reviewer
Place of Performance: Japan
Specific Tasks:
- Provides a clinical review and administrative support for the DoD’s implementation of the American College of Surgeons (ACS) National Surgical Quality.
- Identifies surgical patients for inclusion in the program registry through the application of strict program inclusion/exclusion criterion and randomization protocol.
- Performs chart abstraction to collect pre-operative, operative, and post-operative data components for the program through the effective utilization of the hospital medical record system.
- Attends weekly Morbidity & Mortality conferences to ensure reliable data collection of postoperative occurrences.
- Creates and submits the weekly site accrual report on the website; responds to accrual report alerts.
- Contacts patients and/or families via telephone and/or written communications post-operatively for the purpose of identifying possible occurrences associated with surgical procedures performed at the hospital.
- Degree: Associates Degree of Nursing.
- Education: Graduate from a college or university accredited by Accreditation Commission for Education in Nursing (ACEN), the Commission on Collegiate Nursing Education (CCNE).
- Experience: Current experience required is three years within the last four years as a registered nurse with knowledge of and training in operating room or perioperative nursing.
- Licensure: Current, full, active, and unrestricted license to practice as a registered nurse.
Entourage is accepting resumes for this role:
Registered Nurse – Referral Management Center
Place of Performance: Japan
Specific Tasks:
- Conduct reviews for medical necessity, preauthorization, medical appeals, collection and recovery from insurance carriers, and right of first refusal activities.
- Monitors specialty care referrals for appropriateness, covered benefit, and authorized hospital procedures and Access to Care standards for 90% of all referrals.
- Orients and instructs other Referral Management Center (RMC) staff.
- Assists in locating specialty providers in routine or STAT situations.
- Coordinates with SGH for all active, reserve and guard referrals not covered under the TRICARE benefit for approval.
- Reviews and enters first right of refusal referrals into CHCS and database within one (1) business day of the date of the referral for proper processing in attempts to recapture workload from the network to the MTF.
- Ensures summaries for all specialty referrals scheduled within the MTF are closed out in the referral database and given to the requesting provider within 72 hours.
- Processes the TRICARE Regional Office reconciliation report daily, identifies all open referrals and ensures resubmission. Ensures all referrals are reviewed and dispositioned in the appropriate manner (both electronically and manually).
- Prepares and submits monthly reports from encounter forms and ad hoc reports.
- Participates in in-services and continuing education programs. Briefs applicable data/slides to provider staff, executive staff, newcomers, as appropriate.
- Degree: Associates Degree of Nursing.
- Education: Graduate from a college or university accredited by Accreditation Commission for Education in Nursing (ACEN), the Commission on Collegiate Nursing Education (CCNE).
- Experience: Current experience required is three years within the last four years as a registered nurse.
- Licensure: Current, full, active, and unrestricted license to practice as a registered nurse.
Entourage is accepting resumes for this role:
Registered Nurse - Medical Evaluation Board Liaison
Place of Performance: Japan
Specific Tasks:
- Plans and completes necessary MEB process activities from the time of notification of the need to evaluate an active-duty member’s fitness for duty until a disposition is made by the Secretary of the Service.
- Track treatment of patients with pending MEBs to ascertain all clinical information is available to the primary care manager. These clinical documents will be reviewed for completeness and accuracy.
- Works closely with the Beneficiary Service Representative (i.e. Physical Evaluation Board Liaison Officer - PEBLO) and the Medical Evaluation Board Clerk to facilitate expeditious processing of active MEBs.
- Schedules follow-up appointments, ancillary services, and meetings as necessary.
- Actively coordinates treatment plans with private and federal sector health care providers; interfacing with the patient, commander and MTF staff.
- Attends Deployment Availability Working Group (DAWG), local MEB meetings and other meetings necessary to job function.
- Degree: Associates Degree of Nursing.
- Education: Graduate from a college or university accredited by Accreditation Commission for Education in Nursing (ACEN), the Commission on Collegiate Nursing Education (CCNE).
- Experience: Current experience required is three years within the last four years as a registered nurse.
- Licensure: Current, full, active, and unrestricted license to practice as a registered nurse.
Entourage is accepting resumes for this role:
Registered Nurse - Case Manager
Place of Performance: Japan
Specific Tasks:
- Participate in all phases of the Case Management Program (CMP) and ensure that the CMP meets established case management (CM) standards of care.
- Provide nursing expertise about the CM process, including assessment, planning, implementation, coordination, and monitoring. Identify opportunities for CM and identify and integrate local CM processes.
- Develop and implement local strategies using inpatient, outpatient, onsite and telephonic CM.
- Develop and implement tools to support case management, such as those used for patient identification and patient assessment, clinical practice guidelines, algorithms, CM software, and databases for community resources.
- Integrate CM and utilization management (UM) and integrating nursing case management with social work case management.
- Maintain liaison with appropriate community agencies and organizations.
- Accurately collect and document patient care data.
- Develop treatment plans including preventive, therapeutic, rehabilitative, psychosocial, and clinical interventions to ensure continuity of care toward the goal of optimal wellness.
- Establish mechanisms to ensure proper implementation of patient treatment plan and follow-up post discharge in ambulatory and community health care settings.
- Provide appropriate health care instruction to patient and/or caregivers based on identified learning needs.
- Degree: Associates Degree of Nursing.
- Education: Graduate from a college or university accredited by Accreditation Commission for Education in Nursing (ACEN), the Commission on Collegiate Nursing Education (CCNE) or as otherwise outlined in the TO.
- Certification: Possess one of the following certifications:
- Commission for Case Manager Certification Certified Case Manager (CCM)
- Certification of Disability Management Specialists Commission: Certified Disability Management Specialist (CDMS)
- Association of Rehabilitation Nurses: Certified Rehabilitation Registered Nurse (CRRN)
- American Board for Occupational Health Nurses Certified Occupational Health Nurse (COHN) or Certified Occupational Health Nurse-Specialist (COHN-S).
- National Board for Certification in Continuity of Care: Advanced Certification in Continuity of Care (ACCC)
- Commission on Rehabilitation Counselor Certification: Certified Rehabilitation Counselor (CRC)
- American Nurses Credentialing Center Nurse Case Manager (RN-NCM)
- National Academy of Certified Care Managers: Care Manager Certified (CMC)
- Experience: Current experience requirement is three years of in the last four years as a registered nurse case manager.
- Licensure: Current, full, active, and unrestricted license to practice as a Registered Nurse.
Entourage is accepting resumes for this role:
Registered Nurse
Place of Performance: Japan
General Description:
Includes, but not limited to: Ambulatory Care; Apheresis; Behavioral Health; Breast Health; Burn Unit; Cardiac Care Unit; Cardiac Cath Lab; Cardiac Rehabilitation; Charge Nurse; Community Health; Critical Care; Deployment Health; Dermatology; Diabetes; Discharge Planning; Disease Management; Emergency Medicine; Endoscopy; Family Practice; Gastroenterology; General Surgery; Genetics; Health Educator; Health Promotion; Hematology; Hemodialysis; Infection Control; Inpatient; Intensive Care; Internal Medicine; Labor and Delivery (L&D); Lactation Consultant; Maternal Child; Medical/Surgical; Neonatal Intensive Care; Nephrology; Neurology; OB/GYN; Occupational Medicine; Operating Room; Ophthalmology; Orthopedics; Pain Management; Post Anesthesia Care Unit (PACU); Pediatrics; Plastic Surgery; Pulmonary; Psychiatric/Mental Health; Radiology; Rheumatology; Sleep Medicine; Special Care Unit; Special Needs; Urgent Care; Urology; Vascular; Women's Health.
Specific Tasks:
- Coordinate patient care in collaboration with a wide array of healthcare professionals. Facilitate the achievement of optimal outcomes in relation to clinical care, quality and cost effectiveness.
- Ensure compliance with standards of care and practice in accordance with all established policies, procedures, and guidelines used in the MTF.
- Perform physical exam and health histories.
- Provide health promotions, counseling, and education.
- Administer medications, wound care, and numerous other personalized interventions.
- Direct and supervise care provide by other healthcare professionals.
- Accountable for making patient care assignments based on the scope of practice and skill level of assigned personnel.
- Recognize adverse signs and symptoms and quickly react in emergency situations.
- Communicate and collaborate with a diverse group of people for the purpose of informing the healthcare team of plans/actions, for teaching/education to benefit the patient/family and organization.
- Make referral appointments and arrange specialty care as appropriate.
- Perform nursing services identified in the TO.
- Conduct research in support of improved practice and patient outcomes.
- Degree: Associates Degree of Nursing.
- Education: Graduate from a college or university accredited by Accreditation Commission for Education in Nursing (ACEN), the Commission on Collegiate Nursing Education (CCNE).
- Experience: One year of experience within the last two years as a registered nurse.
- Licensure: Current, full, active, and unrestricted license to practice as a Registered Nurse.
Entourage is accepting resumes for this role:
Nurse Practitioner (Advanced Practice Nurse)
Place of Performance: Japan
General Description:
Includes, but not limited to: Nurse Practitioner in the following areas: Acute Care; Adult; Adult-Gerontology- Acute Care; Adult-Gerontology-Primary Care; Family Practice; Flight Medicine; Gerontology; Neonatal; Pediatric; Psychiatric-Mental Health; Psychiatric Primary Care; Women's Health.
Specific Tasks:
- Provide a full range of outcome-based nurse practitioner services in accordance with privileges granted by the MTF (e.g., supervise and provide general screening and medical care and examinations of patients for routine, acute and chronic conditions involving any and all organ systems; provide immunizations; diagnose, treat, and counsel patients as indicated).
- Technically direct and teach other staff, provide evidenced-based educational lectures and participate in in-service training to staff members.
- Diagnose and treat patients with common acute conditions, chronic illnesses, or minor trauma within accepted protocols, clinical practice guidelines, Nurse Practice Acts, and/or in consultation with a physician.
- Promote preventive care and health maintenance including annual physicals, positive health behaviors and self-care through both formal and individual education and counseling.
- Communicate and collaborate with a diverse group of people for the purpose of informing the healthcare team of plans/actions, for teaching/education to benefit the patient/family and organization.
- Recognize conditions that require isolation and ensure universal precautions are used in all patient encounters.
- Attend staff meetings to provide case discussion, continuing education, and continuous quality improvement and safety.
- Degree: Master's degree in nursing.
- Education: Graduate from an academic program, within the nursing specialty field of study that is accredited by a regional or national nursing accrediting agency recognized by the Accreditation Commission for Education in Nursing (ACEN) or the Commission on Collegiate Nursing Education (CCNE).
- Certification: Certified in the specialty required by the TO as a Nurse Practitioner by the American Nurses Credentialing Center (ANCC), American Academy of Nurse Practitioners (AANP) or the recognized national nursing certification organization for the specialty area of practice as appropriate (for example, National Certification Board of Pediatric Nurse Practitioners and Nurses, American Nurses Association, National Certification Corporation for the Obstetric, Gynecologic and Neonatal Specialties).
- Experience: As required to meet clinical competency requirements specified in the credentialing instructions.
- Licensure: Current, full, active, and unrestricted license as a Registered Nurse.
Entourage is accepting resumes for this role:
Licensed Practical Nurse – Referral Management Center
Place of Performance: Japan
Specific Tasks:
- Reviews referrals for administrative, clinical completeness and appropriateness. Validates requested medical service, and authorizes surgery/medical procedures, laboratory, radiology, pharmacy, and general hospital procedures and regulations. Collaborates with TRICARE Regional Office Clinical Liaison Nurse and MTF Liaison to address any process issues or concerns.
- Schedules referral appointments in accordance with required Access to Care Standards within the direct care system or outside the MTF with network/non-network providers for 90% of all referrals.
- Provides timely, descriptive feedback regarding utilization review issues.
- Reviews and enters first right of refusal referrals into CHCS and database within one (1) business day of the date of the referral.
- Submits referrals to non-network providers to TRICARE Service Center (TSC) for processing.
- Receives and makes patient telephone calls and computer/written correspondence regarding specialty clinic appointments and referrals.
- Tracks referral reports; obtain referral results within the required timelines and follow up with as necessary. Documents that paper referral results are properly filed in patient’s health record.
- Degree: Certificate.
- Education: Graduation from a State Board of Nursing approved LPN/LVN training program or completion of equivalent military training that permits sitting for the State licensure examination.
- Experience: Current experience requirement is one year in the last two years as a practical or vocational nurse.
- Licensure: Current, full, active, and unrestricted license as a practical or vocational nurse.
Entourage is accepting resumes for this role:
Licensed Practical/Vocational Nurse
Place of Performance: Japan
Specific Tasks:
- Initiate, perform and complete assigned duties in providing care to variable patient populations.
- Complete assigned patient care based on the patients’ conditions, use judgment in selecting the appropriate order and sequence of procedures and treatments, and accurately recognize, report, and record relevant patient information.
- Observe, identify, and respond to the patient’s needs for care, including medication, equipment-assisted care, and patient/family education.
- Prepare and administer prescribed medications (oral, topical, subcutaneous, intramuscular and/or intravenous) and perform treatments according to established policies/procedures.
- Recognize urgent or emergent patient care situations, seek assistance of the RN and/or MD/DO, and initiate appropriate emergency interventions as directed.
- Perform support duties for complex diagnostic tests and/or specialized practices or procedures, which include preparing the patient, assisting in the diagnostic examination, preparing, and handling specialized instruments or other specialized equipment, and monitoring the patient’s condition before, during, and following the procedure.
- Orient peers and ancillary personnel to unit policies and procedures, skills, and standards of practice.
- Integrate healthy work environment principles that result in improved patient healthcare delivery, education of patients and their families and employee satisfaction.
- Degree: Certificate.
- Education: Graduation from a State Board of Nursing approved LPN/LVN training program or completion of equivalent military training that permits sitting for the State licensure examination.
- Experience: One year of experience within the last two years as a practical or vocational nurse.
- Licensure: Current, full, active, and unrestricted license as a practical or vocational nurse.
Entourage is accepting resumes for this role:
Clinical Nurse Specialist
Place of Performance: Japan
General Description:
Includes, but not limited to: Certified Clinical Nurse Specialist in the following areas: Adult Health; Adult-Gerontology; Adult Psychiatric-Mental Health; Advanced Diabetes Management; Gerontology; Home Health; Pediatric; Public/Community Health.
Specific Tasks:
- Practice independently and collaboratively with other members of the health care team to ensure a comprehensive plan of care for the patient. Technically direct and teach other staff, provide educational lectures, and participate in in-service training to staff members.
- Perform developmental assessments and screenings; conducting diagnostic and screening tests; initiating and evaluating treatment regimens that may include prescribing and dispensing medication appropriate to the privileged scope of care.
- Communicate and collaborate with a diverse group of people for the purpose of informing the healthcare team of plans/actions, for teaching/education to benefit the patient/family and organization.
- Recognize conditions that require isolation and ensure universal precautions are used in all patient encounters.
- Attend staff meetings to provide case discussion, continuing education, and continuous quality improvement.
- Degree: Master's degree in nursing.
- Education: Graduate from an academic program, within the nursing specialty field of study that is accredited by national nursing accrediting agency recognized by the Accreditation Commission for Education in Nursing (ACEN) or the Commission on Collegiate Nursing Education (CCNE).
- Certification: Certified in the specialty required by the TO as a Clinical Nurse Specialist by the American Nurses Credentialing Center (ANCC) or the recognized national nursing certification organization for the specialty (for example, oncology, psychiatric, cardiovascular, pulmonary).
- Experience: As required to meet clinical competency requirements specified in the credentialing instructions.
- Licensure: Current, full, active, and unrestricted license as a Registered Nurse.